Mateo's leven ligt van het ene op het andere moment geheel overhoop, wanneer hij plots in een volledig geautomatiseerde cel wordt geplaatst voor een misdaad die hij niet begaan heeft. Op kafkaëske wijze probeert hij een menselijk wezen te bereiken. Terwijl hij alle moeite doet om zijn verstand niet te verliezen, weet de klantenservice van de gevangenis waar hij zich in bevindt hem alleen maar nog woedender te maken.
Nee, helaas is Please Hold nog niet beschikbaar op Netflix in Nederland.
| Production | Marc A. Mounier | Producer |
| Production | Rom Lotan | Line Producer |
| Production | Diego Najera | Producer |
| Production | Omer Levin Menekse | Producer |
| Costume & Make-Up | Whitney Odman | Makeup Artist |
| Editing | Brian Paison | Editor |
| Sound | David Boman | Original Music Composer |
| Production | Astrid Mounier | Associate Producer |
| Camera | Selena Webb | Second Assistant Camera |
| Camera | Basil Schneeberger | Camera Operator |
| Production | Michael Glasner | Associate Producer |
| Production | Tamara Marie Watson | Associate Producer |
| Camera | Rich Robles | Key Grip |
| Visual Effects | Nick Paroz | Compositing Artist |
| Sound | James Salini | Location Sound Mixer |
| Directing | Ragini Bhasin | Script Supervisor |
| Camera | Enrico Targetti | Still Photographer |
| Visual Effects | Nick Paroz | 3D Artist |
| Editing | Ryan K. McNeal | Colorist |
| Production | Michel Mounier | Associate Producer |
| Production | Brian Curiel | Associate Producer |
| Production | Chrissy Fiorilli | Casting |
| Production | Francisco Martin Del Campo | Production Coordinator |
| Directing | Michelle Akeley | First Assistant Director |
| Camera | Andrew Wood | Camera Operator |
| Visual Effects | David McDonnell | Compositing Artist |
| Sound | Shachar Boussani | Sound Re-Recording Mixer |
| Art | Alexah Acuña | Production Design |
| Production | Nedim Menekse | Associate Producer |
| Art | Aytana Ramirez | Art Direction |
| Visual Effects | David McDonnell | Visual Effects |
| Production | Amanda Lenker Doyle | Casting |
| Production | Ruben Dávila | Associate Producer |
| Lighting | Dave Wilwayco | Gaffer |
| Visual Effects | Jonathan Romeo | Compositing Artist |
| Sound | Shachar Boussani | Sound Editor |
| Camera | Grant MacAllister | First Assistant Camera |
| Costume & Make-Up | Whitney Odman | Costume Design |
| Production | Sean Hood | Associate Producer |
| Visual Effects | David McDonnell | VFX Supervisor |
| Camera | Farhad Ahmed Dehlvi | Director of Photography |
| Writing | K.D. Dávila | Writer |
| Directing | K.D. Dávila | Director |
| Writing | Omer Levin Menekse | Writer |
