Mateo's leven ligt van het ene op het andere moment geheel overhoop, wanneer hij plots in een volledig geautomatiseerde cel wordt geplaatst voor een misdaad die hij niet begaan heeft. Op kafkaëske wijze probeert hij een menselijk wezen te bereiken. Terwijl hij alle moeite doet om zijn verstand niet te verliezen, weet de klantenservice van de gevangenis waar hij zich in bevindt hem alleen maar nog woedender te maken.
Nee, helaas is Please Hold nog niet beschikbaar op Netflix in Nederland.
| Production | Rom Lotan | Line Producer |
| Production | Omer Levin Menekse | Producer |
| Production | Marc A. Mounier | Producer |
| Production | Diego Najera | Producer |
| Editing | Brian Paison | Editor |
| Visual Effects | David McDonnell | Visual Effects |
| Sound | David Boman | Original Music Composer |
| Art | Alexah Acuña | Production Design |
| Production | Amanda Lenker Doyle | Casting |
| Production | Chrissy Fiorilli | Casting |
| Production | Francisco Martin Del Campo | Production Coordinator |
| Directing | Michelle Akeley | First Assistant Director |
| Directing | Ragini Bhasin | Script Supervisor |
| Production | Astrid Mounier | Associate Producer |
| Production | Michel Mounier | Associate Producer |
| Production | Michael Glasner | Associate Producer |
| Production | Nedim Menekse | Associate Producer |
| Production | Ruben Dávila | Associate Producer |
| Production | Sean Hood | Associate Producer |
| Production | Brian Curiel | Associate Producer |
| Production | Tamara Marie Watson | Associate Producer |
| Camera | Grant MacAllister | First Assistant Camera |
| Camera | Selena Webb | Second Assistant Camera |
| Camera | Enrico Targetti | Still Photographer |
| Lighting | Dave Wilwayco | Gaffer |
| Camera | Rich Robles | Key Grip |
| Art | Aytana Ramirez | Art Direction |
| Costume & Make-Up | Whitney Odman | Costume Design |
| Costume & Make-Up | Whitney Odman | Makeup Artist |
| Camera | Andrew Wood | Camera Operator |
| Camera | Basil Schneeberger | Camera Operator |
| Visual Effects | David McDonnell | VFX Supervisor |
| Visual Effects | Nick Paroz | 3D Artist |
| Visual Effects | Jonathan Romeo | Compositing Artist |
| Visual Effects | Nick Paroz | Compositing Artist |
| Visual Effects | David McDonnell | Compositing Artist |
| Sound | James Salini | Location Sound Mixer |
| Sound | Shachar Boussani | Sound Editor |
| Sound | Shachar Boussani | Sound Re-Recording Mixer |
| Editing | Ryan K. McNeal | Colorist |
| Camera | Farhad Ahmed Dehlvi | Director of Photography |
| Directing | K.D. Dávila | Director |
| Writing | K.D. Dávila | Writer |
| Writing | Omer Levin Menekse | Writer |
